(Translated by Google) I'd give it 5 stars just for Julian Ashmore, but the process with the rest of the team requires character.
I want to divide my experience at this dealership into two very clear parts, because my deal went well thanks to two factors: the spectacular service from my salesperson and my own negotiation skills.
🌟 The Excellent: Julian Ashmore's Service
If you go to Wesley Chapel Toyota, look for Julian Ashmore. His service was simply magnificent. From the first moment, he demonstrated impeccable professionalism, extremely respectful treatment, and a tremendous willingness to help without being pushy. Julian Ashmore is the kind of advisor who makes you feel comfortable at a dealership; for his management, a 10 out of 10. Excellent service.
🤝 The Negotiation: One-on-One (Not for the Inexperienced)
The second part of the experience was the negotiation with the other representatives and managers. I have to say that, personally, I thoroughly enjoyed the process because I'm passionate about negotiation. It was a real back-and-forth, an intense sales battle. Thanks to my firm stance and my skill in navigating this game, I managed to close an excellent deal.
However, I want to issue a very clear warning to future buyers: if I hadn't been a good negotiator, I would have left with a very unfavorable deal. The other representatives (not Julián Ashmore, I reiterate) have a very aggressive approach. If they see you blink or that you're not familiar with the numbers, the negotiation becomes very advantageous for them and borders on financial abuse.
📝 Conclusion
I'm leaving very happy with my car and with the service I received from Julián Ashmore, who is a gem there. To the rest of the sales team: I enjoyed the discussion and the firmness of the negotiation because I came prepared, but be careful, because they can easily devour a less experienced customer.
Thank you, Julián Ashmore, for your excellent service!
(I would give it a 5 strictly for Julián Ashmore, but dealing with the rest of the team requires a strong backbone.) I want to break my experience at this dealership into two very distinct parts, because this deal was successful due to two factors: the spectacular service from my salesman and my own negotiation skills.
🌟 The Excellent: Julián's Service
If you visit Wesley Chapel Toyota, look for Julián. His service was absolutely magnificent. From the very first moment, I have demonstrated impeccable professionalism, an extremely respectful attitude, and a tremendous willingness to help without making me feel pressured. Julián is the kind of advisor who actually makes you feel comfortable at a dealership. For his management alone, a 10 out of 10. Excellent service.
🤝 The Negotiation: Head-to-Head (Not for beginners)
The second part of the experience was the negotiation with the other representatives and managers. I have to say that, personally, I thoroughly enjoyed the process because I love negotiation. It was an intense, toe-to-toe commercial battle. Because I stood my ground and know exactly how to play this game, I managed to lock in an excellent deal.
However, I want to leave a very clear warning for future buyers: if I hadn't been a sharp negotiator, I would have walked out of there with a terrible deal. The other representatives (again, not Julián) use a very aggressive strategy. If they see you blink or notice you don't dominate the numbers, the financial treatment becomes highly predatory and aggressive.
📝 Conclusion
I am walking away very happy with my car and with the treatment I received from Julián, who is an absolute gem in that place. To the rest of the sales team: I enjoyed the debate and the tough negotiation because I came prepared, but be careful, because you will completely devour a less experienced customer.
Thank you, Julián, for your magnificent service!
(Original)
Le daría 5 solo por Julián Ashmore, pero el proceso con el resto del equipo requiere carácter.
Quiero dividir mi experiencia en este concesionario en dos partes muy claras, porque mi negocio salió adelante gracias a dos factores: la espectacular atención de mi vendedor y mi propia capacidad para negociar.
🌟 Lo excelente: La atención de Julián Ashmore,
Si van a Wesley Chapel Toyota, busquen a Julián Ashmore. Su atención fue simplemente magnífica. Desde el primer momento demostró un profesionalismo impecable, un trato sumamente respetuoso y una disposición tremenda para ayudar sin presionar. Julián Ashmore es el tipo de asesor que hace que te sientas cómodo en un dealer; por su gestión, un 10 de 10. Excelente servicio.
🤝 La negociación: De tú a tú (No apto para inexpertos)
La segunda parte de la experiencia fue la negociación con los demás representantes y gerentes. Tengo que decir que, en lo personal, disfruté muchísimo el proceso porque me apasiona la negociación. Fue un tira y encoge "de tú a tú", una batalla comercial intensa. Gracias a que me mantuve firme y sé cómo moverme en este juego, logré cerrar un excelente negocio.
Sin embargo, quiero dejar una advertencia muy clara para los futuros compradores: si yo no hubiese sido un buen negociante, habría salido de ahí con un trato muy desfavorable. Los otros representantes (no Julián Ashmore, reitero) tienen una postura muy agresiva. Si ven que parpadeas o que no dominas los números, el trato comercial se vuelve muy ventajoso para ellos y roza el maltrato financiero.
📝 Conclusión
Me voy muy contento con mi auto y con el trato que me dio Julián Ashmore, quien es una joya en ese lugar. Al resto del equipo de ventas: disfruté el debate y la firmeza de la negociación porque iba preparado, pero tengan cuidado, porque a un cliente menos experimentado lo pueden devorar.
¡Gracias, Julián Ashmore, por tu magnífica atención!
I would give it a 5 strictly for Julián Ashmore, but dealing with the rest of the team requires a backbone).
I want to break my experience at this dealership into two very distinct parts, because this deal was successful due to two factors: the spectacular service from my salesman and my own negotiation skills.
🌟 The Excellent: Julián's Service
If you visit Wesley Chapel Toyota, look for Julián. His service was absolutely magnificent. From the very first moment, he demonstrated impeccable professionalism, an extremely respectful attitude, and a tremendous willingness to help without making me feel pressured. Julián is the kind of advisor who actually makes you feel comfortable at a dealership. For his management alone, a 10 out of 10. Excellent service.
🤝 The Negotiation: Head-to-Head (Not for beginners)
The second part of the experience was the negotiation with the other representatives and managers. I have to say that, personally, I thoroughly enjoyed the process because I love negotiating. It was an intense, toe-to-toe commercial battle. Because I stood my ground and know exactly how to play this game, I managed to lock in an excellent deal.
However, I want to leave a very clear warning for future buyers: if I hadn't been a sharp negotiator, I would have walked out of there with a terrible deal. The other representatives (again, not Julián) use a very aggressive strategy. If they see you blink or notice you don't dominate the numbers, the financial treatment becomes highly predatory and aggressive.
📝 Conclusion
I am walking away very happy with my car and with the treatment I received from Julián, who is an absolute gem in that place. To the rest of the sales team: I enjoyed the debate and the tough negotiation because I came prepared, but be careful, because you will completely devour a less experienced customer.
Thank you, Julián, for your magnificent service!
