Great communication from Larry
Thoughtful, considerate, and professional service in a comfortable atmosphere replete with complimentary amenities.
Excelente atención, Gracias a Hector King por ayudarme
I went in to Wesley Chapel Toyota just to check out the trade-in value for my current car, as well as see what kind of deal they would make on a new Camry. I worked with Breanna Snyder, and she was incredibly knowledgeable about Toyota's inventory and their vehicle's various features. She also secured a great deal! The sale was not finalized due to my own financial circumstances, but I am very interested in going back and working with Breanna in the future.
Jack Peck was AMAZING and helped me through the entire process...He took the application over the phone and my experience simple and stress free...He is very knowledgeable in Toyotas and thoroughly went over all the bells and whistles on my new lease...He went above and beyond and provided EXCELLENT customer service and made the process easy and fun....Thank you! Lisa Grengs
All of our questions were answered and he was very nice and helped us find what we needed and wanted. We left with 2 cars and very happy.
I recently had a bad finance experience with a past purchase at Wesley Chapel Toyota which was for my wife’s 2017 Honda Pilot. So I decided to contact the general manager Joe Barza to let him know about my problem. I had been in an accident recently as my was car was totaled so I had a real dilemma in trying to find a replacement car of my 2016 Nissan Rogue. Joe was completely understanding and apologetic about the entire situation and really wanted to help. So I decided to give Wesley Chapel Toyota a second chance. When I got to the dealership I was greeted by Joe and he assigned a top sales professional Aubrey to take over my situation. They were extremely busy and Aubrey was professional the entire time. I decided to test drive the cars that were needed to make a good decision by purchasing a 2018 RAV4 XLE. I was met with a fair honest price that allowed me to move forward quickly. Once I gave Aubrey the greenlight to go ahead with the purchase of the car he quickly moved me through the rigorous process from sales to finance. I have to say this entire process normally is the most painful thing I’ve ever experienced. Joe, Aubrey, and my financial expert Daniel made this a painless process as it was a pleasure to do business with Wesley Chapel Toyota. I now have a car that I’m happy with completely. I can honestly say this is the first time I felt that I was treated fairly since my past purchase of The Rogue. WC Toyota has regained my trust and I will now recommend friends and family.
We have dealt with Wesley Chapel Toyota for over 10 years and always have good experience both sales and service. We would highly recommend the dealership to friends and family.
The sales staff is fun but professional, Dan Clemente in finance is very helpful, transparent, and a no-pressure professional that made this super easy. Antoine Thomas is the man! They said it couldn't be done... Antoine did get it done!! Thanks Gents! Fernando Rivera
Staff war professional and the whole process was quick. Breanna and Aubrey are top notch. Would recommend. The dealership was clean and had an updated feel. I felt very welcome.
Since moving to Florida I’ve used Wesley Chapel Toyota for maintenance on our leased 2017 Highlander and have had a good experience both times. They do try to push the most, obviously, but when I expressed my wishes to my technician, he was very respectful and customer focused. Regrettably, however, I, and everyone in the very nice waiting area, had to witness a ridiculously high pressure salesman push a couple so far he eventually had to apologize to them. Seriously? Does the dealership want this type of rude service practice in their otherwise well-run dealership. Send that guy on his way.
the staff that work there are excellent, responsible and very friendly. I recommend to Wesley Chapel Toyota because they speak Spanish, they are attentive and friendly, they take the time to help you and find the best solutions. Marcelino is a SELL A1 always has a smile and provides all your help. DAVID is very cooperative and was very kind to us
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