Nice waiting area. Very courteous and competent service managers. And supportive to special request. Something small but important to meI have always liked Toyota Service. Have used it for years
I have consistently received excellent service at Wesley Chapel Toyota from Kevin Emerson Service Manager, Kirk Parham in Sales and Frank Wargo Sales Manager. Any time I have been there I have been treated as if I were family, and taking care of me was all that matter. Kevin, outstanding job answering all my questions, amazing service, Kirk, patience of a Saint for those who miss a CD player. Frank, so easy to work with! Thank you very much.
AT this time it was fast and no problems. Thank you
Kamal was wonderful, he was upfront and honest. The price for what I got was fair. Matt went out of this way to make the deal work. I’m extremely happy and looking forward to coming back for my lifetime of free oil changes. Several other dealerships gave me the run around, kamal gave it to me straight. I appreciate everything!
My oil change was very quick and pain free, friendly service. thanks.
Kelsey Nash was the best salesman to deal with. He is honest and not pushy at all! If you are looking for a good experience purchasing your vehicle go see him!
Ursla Leota is AMAZING! She broke everything down to me in terms that I could understand and in a way that made it feel like she was being completely honest with me. Her ability to make one feel like their money isn't just being taken and to have real talk with customers is amazing, she has a real gift of just being a solid human in a business environment and that is something I will always find to be special. Thank you Ursla!
Nice people, clean facilities, good inventory, easy process. I would definitely recommend WCT to friends and family. A big thanks to Jose Herrada for his patience and determination while we shopped for a new car that would fit my 6'3" husband comfortably!
Angela in service never disappoints. I drive 30 miles out of my way because of her expertise and customer service.
Very good service, they was very friendly and explained all the inspection
It’s always a lovely experience when I take my vehicle to be serviced
After a long an extensive search Caroline came thru with an exceptional truck. She worked hard to make this deal happen - something other Toyota dealers gave up on. Wesley Chapel Toyota has my business now and will in the future. WORLD CLASS dealership! (and wife loved them too) First class from day one.
Amber was wonderful! A great communicator and very conscientious.My only gripe with my experience was with the other customers, neither Toyota of Wesley Chapel nor with Amber. One was yakking away on her phone, her mask dangling from one ear, another had his under his nose and another sat down next to me, completely disregarding social distancing (yes, we were both masked, but two feet away isn't safe). I understand that it would be awkward for Toyota personnel to approach these people and ask them to wear their masks correctly while inside the waiting area for the safety of ...
First time here, and will definitely be back. Service Advisor Amber was great! So much better than other Toyota dealer in town.
Pedro in service is the best; feels like he’s related every time I take my truck to the Toyota dealer. Gives me a whole other view on customer service at a dealership.
MJ in the service department was very helpful! I was confused on what needed to be done on my car and he took me through the steps and all. He is customer friendly and his service is excellent! as well my waiting time he made sure I was ok and kept updating me! Can not wait to go for my 2nd service back to him!
Just got my 10,000 mile service done. They went above expectation, plan on coming back for all my services
I went online to the Wesley Chapel Toyota site and they had a car like my wife wanted. When I went to the dealership to get their quote on the car they had added about $3,700.00 in additional items to their online quote .I gave them an out-the- door price excluding these items and they accepted it. Our overall experience was good. Our sales person Isabel was very helpful. Be prepared with your out-the-door price that you are willing to pay before you walk into the dealership.
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