Customer Testimonials
My 2014 Kia was totaled during the storm in Ga. I was at a loss upon returning to Florida as to where to start looking. A friend recommended giving Frankie Sanchez at call at Wesley Chapel Toyota. HE WAS AWESOME!! He took the time to listen to my needs (and wants) and found me the perfect fit . He made the whole process easy and I could not be happier! If you're looking for the right person to meet your needs for a vehicle, new or used Frankie is your guy!!
Give Frankie Sanchez a raise! Had to buy a new car because of Hurricane Helene, Frankie was awesome in making this process a lot less stressful and accommodating my needs! Best car buying experience ive had.
Went to have service on my Camry everyone was very nice and friendly they told me they were bit behind but they do it very quickly I get oil change, tire rotation and air filter change thanks to the team great work
Had a great experience when leasing a vehicle here. Always used the Service dept which was always friendly and efficient. Recently we sold our vehicle back to Toyota of Wesley Chapel. From the first conversation with Diana, to meeting Roberto to discuss the buyback. The process was friendly and fast. They offered a very fair price for the buyback. Due to paperwork of an existing lien. There was going to be a delay in payment. Sales Manager Matt Howard stepped in and was extremely friendly and explained the issue. Matt went above and beyond to help expedite the process. Was ...
Above and Beyond from Sergio at Wesley Chapel ToyotaI have been considering Toytoa as my next vehicle. I was indecisive about what car I actually wanted and he showed me numerous options, while explaining all the good and bad in them. I have never once felt pressured or too rushed into making up my mind, and that made all the difference for me. Sergio helped me to found a perfect car for what I am looking for. He really made it an entertaining experience!
Took my car in because my glove box wouldn’t stay closed. Grecian was able to help me right away, and find a tech who could take a look. I was in and out in 20 minutes. Thank you!
My car was taken care of, and I appreciate it. This was my first time taking my car to Wesley Chapel Toyota. Everyone was very courteous on the phone; however, something changed when I arrived to pick up my vehicle in person. Service employee Nicole was condescending and rude to me. Lisa was no better. She wanted to get me out the door without addressing my request. After speaking to the service department manager, I believe his name was Rob, he took the time to explain why my car was having problems. He was very professional and courteous. Thank you, ...
Service department had my vehicle done in less than hour!
This particular visit was very good. Gracen actually listened to me, took great notes. The technician Paul sent me a video and explained his findings in detail. It all made sense. I saw the problems that need to be addressed. I drove away feeling much better about what's wrong with my car and how to move forward. They were super nice and took very good care of me.
Huge thank you goes out to my salesman, Evan Sheckler! He was knowledgeable and transparent with every question and didn’t try to add any extra fluff. You can tell that Evan values customer service because his was top tier. Thank you, Evan!
Great experience with these guys. Followed through with straightforward deal we discussed before I came in. Great number on my trade. Land Cruiser is great and salesman Brad Simpson was awesome. Give him a call!
Frank Sanchez was a pleasure to work with. I like how efficient and to the point he was. I have a busy schedule. We were able to get the deal done quickly and fair. Thanks Frank. Will do business again with you.
Usually don’t leave reviews but best experience I’ve had buying a car!!! Ask for Raekwon Jones, he’s so knowledgeable and wants to help you get the car you want not just make a sale.
Raekwon Jones was so helpful and knowledgeable on what I wanted and helped me reach my goal in getting my new car! Best experience I’ve had getting a car.
Sergio at Wesley Chapel Toyota went above and beyond to ensure I had a great car-buying experience. He wasn’t pushy, which is something I’ve encountered in the past with other dealerships. Instead, he took the time to explain everything in detail, making sure I understood all my options. Sergio was extremely knowledgeable and helped me find a car that fit both my lifestyle and budget. I’m so happy with my new vehicle, and I would highly recommend working with Sergio if you’re in the market for a new car.
I had the pleasure of working with Sergio during my visit to Wesley Chapel Toyota, and I can honestly say it was one of the best car-buying experiences I’ve ever had. He wasn’t just focused on making a sale; he genuinely cared about what I wanted and needed in a vehicle. Sergio answered every question I had with patience and clarity, making sure I was comfortable with every aspect of the process. In the end, I left with a car that I love, and I can’t thank Sergio enough for his professionalism and kindness.
The service department always does a phenomenal job. Alex is great to work with and always exceeds expectations.
Brad was very knowledgeable and attentive to any questions I had. He provided great customer service the whole time. Great customer service at Toyota Wesley Chapel.
Very courteous, professional and fast! Thank you!
Go see Andrew Lynough. He made everything quick and easy. Super to work with and a very nice gentleman.
I recently had the pleasure of working with Evan Sheckler at Wesley Chapel Toyota and I can honestly say it was the best car-buying experience I have ever had. From the moment I walked in, Evan delivered top-tier customer service and genuine enthusiasm to immediately put me at ease. Evan has extensive knowledge of the cars that were offered, and was able to answer my questions in full without adding unnecessary fluff just to get a sale. His transparency was refreshing and he worked hard to get me numbers that matched my budget with no surprising fees! He was great ...