Leave Us a Review

How would you rate your recent experience with Wesley Chapel Toyota?


Customer Feedback

  • By clicking Submit below, you confirm you agree to our Privacy Policy, and consent to receiving communications via text message, telephone, and email, including recurring automated marketing calls and texts from or on behalf of Wesley Chapel Toyota at the phone number above. Consent is not a condition of purchase. Messages/data rates may apply. Text STOP to opt-out.
  • This field is for validation purposes and should be left unchanged.

Do you have a Google Account?


Then it’s easy to leave a Google logo review!

Click to leave a review

Do you Yelp?


Great! Please click this link to leave us a review on Yelp! Make sure to be 100% transparent. We love honest reviews!

Click to leave a review!

These review sites need some basic information from you, such as your email address, in order to confirm that you are a real person writing a real review. Some sites require confirmation by email, some do not. Please note that you can use your Facebook account to login to the majority of these sites, but weā€™ve found that itā€™s easier to enter your information rather than connecting with Facebook. If you need help or have questions about writing your review, please send us a message. Thank you very much for taking the time to share your experience!

 

See what others are saying!

DealerRater logo
DealerRater Nov 28, 2024

Upon arriving I met with Mike Haake, sales manager. He introduced me to Jack Peck, sales specialist. We sat down and discussed my needs in a vehicle. Payments that I could afford. Jack has been there for 15 years,15 years!! That is amazing, can you imagine the knowledge he has! Jack is really down to earth. Jack brought a Chevy Equinox up for a test drive. Once around the block and it was the one. From there we went thru the numbers. Next it was off to Alexis Rodriguez, Financial Professional. Alexis was professional in every way and more. She went ...

Read at DealerRater

DealerRater logo
DealerRater Nov 28, 2024

Reakwon Jones worked with us to find the perfect vehicle for our needs. He was very patient, professional, and knowledgeable on the vehicle we chose to purchase. When the time came to negotiate a price that worked with our budget he went above and beyond to achieve a payment we were comfortable with. Reakwon, as well as the rest of the team in finance/sales, provided a top notch experience that will keep us coming back for years to come. I highly recommend this dealership!

Read at DealerRater

Google logo
Google Nov 26, 2024

(Translated by Google) Excellent !!! (Original) Excelente !!!

Google logo
Google Nov 15, 2024

Jonathan quiles helped me get into the car I wanted! And what I wanted it for!

Google logo
Google Nov 15, 2024

Maytham was a fanatic sales person and helped me find exactly what I was looking for. He was honest, genuine, and beyond patient! Had a great experience with him and this dealership!

DealerRater logo
DealerRater Nov 15, 2024

We have had an amazing experience the last two times we have needed to get a new vehicle. Kelsey Nash did such an amazing job the first time we needed a vehicle that we went back and asked specifically for him the second time. He goes above and beyond to find what he knows we are looking for. He finds vehicles in our price range and works with us to find the perfect fit for our family that is in our budget. He was so good with our kids during the whole process and made the normally dreaded car buying ...

Read at DealerRater

Google logo
Google Nov 15, 2024

We have had an amazing experience the last two times we have needed to get a new vehicle. Kelsey Nash did such an amazing job the first time we needed a vehicle that we went back and asked specifically for him the second time. He goes above and beyond to find what he knows we are looking for. He finds vehicles in our price range and works with us to find the perfect fit for our family that is in our budget. He was so good with our kids during the whole process and made the normally dreaded car buying ...

Google logo
Google Nov 14, 2024

Google logo
Google Nov 14, 2024

Hats off to Jonathan, he made my 55th birthday even better. My husband and I walked away with a 2024 Toyota cross. Jonathan went above and beyond his call of duty to work with us on negotiating a great deal. He is extremely professional and courteous. He took his time with us and walked us through the process of purchasing a new vehicle. He was very understanding of our budget. And never tried to pressure us into anything. I would highly recommend him to anyone. Thank you so much Jonathan, and thank you Wesley Chapel Toyota for having Jonathan as our ...

Google logo
Google Nov 14, 2024

Maytham was very helpful

Google logo
Google Nov 14, 2024

Maytham was amazing

Google logo
Google Nov 14, 2024

Ness went above and beyond to ensure I was comfortable and informed throughout the car-buying process. He was kind, patient, and genuinely interested in helping me find the perfect car for my needs. Ness provided honest advice without any sales pressure, which made the experience much more enjoyable. Iā€™m thrilled with my new car, and I wouldnā€™t hesitate to recommend Ness to anyone looking for exceptional customer service.

Google logo
Google Nov 14, 2024

I had a fantastic experience with Ness at Wesley Chapel Toyota. He was incredibly knowledgeable and took the time to explain all the features of the cars I was interested in. Ness was patient and answered every question I had, which made me feel confident in my choice. I never felt pressured to buy, and I left the dealership feeling great about my purchase. I highly recommend Ness if youā€™re looking for a stress-free car-buying experience.

Google logo
Google Nov 13, 2024

Working with Ness was a breath of fresh air. He listened to everything I was looking for and helped me find options that were within my budget. Ness didnā€™t try to upsell me or rush me into making a decision, which I really appreciated. His professionalism and attention to detail made the whole process smooth and enjoyable. Iā€™m so happy with my new car and grateful to have had such a positive experience with Ness at Wesley Chapel Toyota.

Google logo
Google Nov 13, 2024

Ness at Wesley Chapel Toyota was incredible to work with! I wasnā€™t sure what kind of car I wanted, and he took the time to show me different models and help me compare features. Ness was patient, informative, and genuinely interested in finding the perfect vehicle for me. He never once pressured me, which made me feel comfortable and confident in my decision. I ended up with a car that I absolutely love, and itā€™s all thanks to Nessā€™s expert guidance.

Google logo
Google Nov 13, 2024

Google logo
Google Nov 13, 2024

Google logo
Google Nov 13, 2024

Google logo
Google Nov 13, 2024

Alex Ro, and Stephen Smith are both awesome and I loved working with them. Knowledgeable and friendly. Car service at its best.

Google logo
Google Nov 12, 2024

i had a problem with my tire ( warranty) & Wesly Chapel Toyota did a great job. The service department was aces.

Google logo
Google Nov 12, 2024

Staci Moyer was an excellent at her customer service at Wesley Chapel Toyota. She spent an entire evening helping me look through both brand new and preowned trucks, and answered all my questions. First rate!

Google logo
Google Nov 12, 2024

Worked with Maytham to get my vehicle, he was honest and spent the time with me to answer all my questions and take care of everything. I recommend him, and would absolutely work with him again. What the dealership did that bothered me, is they had my car delivered (when I wasnā€™t home) and then brought it back because they needed more docs from me that could have easily been sent on the spot from my phone, putting an extra 24 miles in my new car. All they needed to do was communicate with me.

Google logo
Google Nov 11, 2024

Everyone here are very nice and go above and beyond to take care of you ! I love my new car

Google logo
Google Nov 11, 2024

Oh my goodness, Wesley chapel Toyota is one of a kind. I have been car searching for months to try and find something in my price range as a college student. Scooter was our salesman and I would recommend him to EVERYONE! He was super nice and had no problem answering any and all questions I had. Such as do you have this model, can you go get it, can you show me the pricing, and much much more. I ended up with a new 2024 RAV4. Iā€™m so so so happy with my choice and that I had someone ...

Google logo
Google Nov 11, 2024

Amanda Velez helps my wife and i. She always provides us with excellent service every time. Thank you Amanda!

Google logo
Google Nov 11, 2024

The service was very organized, efficient, informative and fast. Thank you!

Google logo
Google Nov 11, 2024

Great place, awesome customer assistance. My sales guy Simon was great. He helped me find exactly what I was looking. Highly recommend. He made it possible for me to come home with the perfect 2025 tundra(limited) with color and trim I needed. Thanks Simon!

Google logo
Google Nov 11, 2024

Car buying is never easy, but my saleswomen Staci and Ollie in finance made it a very smooth and quick process! I am so grateful to have had Staci to help me get an amazing deal on a 2024 rav4! I would definitely recommend using Wesley chapel Toyota, and ask for Staci and Ollie to help you! šŸ™‚

Google logo
Google Nov 11, 2024

Scott ā€œScooterā€ was beyond helpful, friendly, knowledgeable and patient. I have never purchased a new car before and, because of his professionalism, would never buy from any other salesman. I appreciate wholeheartedly his passion and love for not only his job but his customers as well.

Google logo
Google Nov 10, 2024

Jonathan Quiles was a wonderful salesman who helped my daughter purchase her first car. He was so patient and took the time to explain to her concepts like credit, trade in value, and interest rates. She actually listened when he said it . šŸ˜‚ He founds us a beautiful used car and she is so excited. Thank you Jonathan for your attention to detail.

Google logo
Google Nov 10, 2024

(Translated by Google) Super excellent, very friendly staff We were attended to by Mrs. Isabel, and Alejandra Cohn very friendly (Original) Super excelente su personal muy amable Nos atendieron la Sra Isabel , y Alejandra Cohn muy amables

Google logo
Google Nov 10, 2024

(Translated by Google) Luis Ortiz I managed to buy my car, very friendly and super professional, detail-oriented and the best thing is that he helps you accommodate your needs. Thank you very much (Original) Luis Ortiz logrƩ comprar mi carro, muy amable y super profesional, detallista y lo mejor es que te ayuda acomodarte a tus necesidades Muchas Gracias

Google logo
Google Nov 9, 2024

Went to Wesley Chapel Toyota and even though I didnā€™t purchase a vehicle I was extremely impressed with Luis Ortiz professionalism and all the hard work he put in to try to win my business. I will be back in a few weeks to purchase a vehicle from Luis. I highly recommend working with Luis on your next vehicle purchase.

Google logo
Google Nov 9, 2024

My sales person Frankie Sanchez was wonderful he worked with my requests he was kind and respectful. He treated my elderly parents with respect and kindness as well. I would work with him again if I needed a car. The financial person David Rivera was also kind and respectful worked with the restraints of my budget and worked his magic.

Google logo
Google Nov 9, 2024

Very good experience as usual. James was excellent and Matt the financial guy was extremely helpful! This is my 9th vehicle with them and every time I leave the dealer with nothing but satisfaction! They really help everyone!

Google logo
Google Nov 9, 2024

Patient informed and pleasant to deal with.

Google logo
Google Nov 9, 2024

Google logo
Google Nov 9, 2024

Service department was fantastic

Google logo
Google Nov 8, 2024

Frank did a fantastic job as my service advisor! Great experience and Iā€™ll be moving my services from a different dealership from here on

Google logo
Google Nov 8, 2024

Rick Davis did a nice job of managing my service visit and explaining the options and costs for the service issues I needed.

Google logo
Google Nov 8, 2024

Jonathan was awesome, he showed me the features of my car and texted me that if needed anything, i could call him and he would take of it

Google logo
Google Nov 8, 2024

Google logo
Google Nov 8, 2024

Great experience. Awesome customer service.

Google logo
Google Nov 7, 2024

Liz was amazing! Was able to help on a last minute notice, and help find the best deal possible on my car service if I could give 6 stars I would.

Google logo
Google Nov 7, 2024

I recommended sales professional Ari Ayes over at Wesley Chapel Toyota for your next vehicle, great selection, competitive pricing, excellent customer service!

Google logo
Google Nov 7, 2024

Very helpful and friendly!

Google logo
Google Nov 7, 2024

The assistant service manager, Amanda was pleasant and accommodating. My issue was the fact that it took 7 months after I bought my Sienna to get my 2nd key. Thatā€™s ridiculous. Not acceptable. I donā€™t think that itā€™s the car dealershipā€™s fault. I believe that itā€™s the fault of the Toyota Company.

Google logo
Google Nov 7, 2024

Google logo
Google Nov 6, 2024

Google logo
Google Nov 6, 2024

Rick Davis is a great customer service person and definitely deserves a 10 star rating!

Google logo
Google Nov 6, 2024

Google logo
Google Nov 6, 2024

Excellent service as well as professional associates, great experience.

Google logo
Google Nov 5, 2024

Google logo
Google Nov 5, 2024

One of the best service experience I ever had! A video walk through of your car key areas and their condition? I never even imagined that! They could have added a quick car wash like other dealers.

Google logo
Google Nov 5, 2024

Jonathan the sellsman was very nice and well informed and able to answer our questions. We would have purchased a car but your lot didn't have the vehicle we wanted.

Google logo
Google Nov 5, 2024

Google logo
Google Nov 4, 2024

We had the pleasure of working with an amazing salesperson, Larry Baldwin. Our daughter needed a car and we wanted to shop for what fits her. We actually left the dealership to go look at other dealerships and we found things she liked.... but Larry's expectional customer service was unmatched so we decided to go back and were able to make a deal. Continue the great job Larry!

Google logo
Google Nov 4, 2024

Google logo
Google Nov 4, 2024

(Translated by Google) Isabel was excellent to us, even though we couldn't get the deal done due to personal reasons, she was on point and did her best to get us the best deal. Recommended 200% (Original) Isabel fue excelente con nosotros, a pesar de que no pudimos concretar el trato debido a razones personales, ella se porto a la altura e hizo lo posible para conseguirnos el mejor trato. Recomendada 200%

Google logo
Google Nov 4, 2024

Google logo
Google Nov 3, 2024

Google logo
Google Nov 3, 2024

Frankie Sanchez is an awesome salesman who was very knowledgeable and personable!

Google logo
Google Nov 2, 2024

Completed in under an hour

Google logo
Google Nov 2, 2024

Kelsey provided excellent assistance in helping us get a new car, and Ali was great with the financing. Weā€™re happy to be Toyota customers!

Google logo
Google Nov 2, 2024

Google logo
Google Nov 2, 2024

Worked with Ness on several options, he found me the best option that matched my budget and my needs and he really took the time to get to know what I needed. Great job. Heā€™s an awesome car salesman. Just wanted to give him the appreciation that he deserves!

Google logo
Google Nov 2, 2024

Very prompt service, Joe is beyond helpful, really went above and beyond our expectations !

Google logo
Google Nov 2, 2024

Kelsey was awesome in helping us to get a new car. He had such a positive energy. Ali also helped us with the finance part. We were tough to negotiate with but at the end of the night, everyone was happy. Happy to be Toyota customers.

Google logo
Google Nov 2, 2024

Everyone was so nice, I received a detailed video of recommendations for might car as well as a thorough explanation from my service rep.

Google logo
Google Nov 2, 2024

Google logo
Google Nov 2, 2024

(Translated by Google) Very good attention. (Original) Muy buena atencion.

Google logo
Google Nov 2, 2024

Google logo
Google Nov 2, 2024

Mason was great but 2 hours for an oil change is way way too long for something so simple.

Google logo
Google Nov 2, 2024

Google logo
Google Nov 1, 2024

Great job of service to my Toyota. Loved the video summation of the condition of my car and suggested needs.

Google logo
Google Nov 1, 2024

Thank you Frank Sanchez and everyone at Wesley Chapel Toyota for helping me get into My New GR Corolla

Google logo
Google Nov 1, 2024

Rick Davis always gives me details on maintenance required for my vehicle in terms that I can understand. He treats me like a friend and has my complete trust. He is the reason I keep coming back to Wesley Chapel Toyota.

Google logo
Google Nov 1, 2024

Purchased a new Toyota from Frankie Sanchez, amazing experience! He was very helpful and walked me through the process of purchasing. Highly recommend!

Google logo
Google Nov 1, 2024

Fantastic service

Google logo
Google Oct 31, 2024

Google logo
Google Oct 31, 2024

I wass perfect

Google logo
Google Oct 31, 2024

I had an amazing experience at Wesley Chapel Toyota! Maytham and Alex were incredible and they were extremely helpful. I got an incredible deal, which I am excited about. Everything worked out so well. I absolutely love my new Camry! I would highly recommend Wesley Chapel Toyota.

Google logo
Google Oct 31, 2024

None of the scheduled maintenance needed to actually be done so they made up some stuff with two filters which needed changed.

Google logo
Google Oct 31, 2024

So far so good. Was my first service and Nicole was great. 10,000 mile service and a couple recalls so we will see how it goes over time, but so far it was a great experience.

Google logo
Google Oct 31, 2024

Excellent service department. Service advisor was Mr. Rick Davis. His approach is one with the customer in mind. Kept me up to date & courteous. Kudos Sir.

Google logo
Google Oct 31, 2024

Google logo
Google Oct 30, 2024

Don was great! In and out in under an hour!

Google logo
Google Oct 30, 2024

Fast, efficient service. Damien was my service advisor. Very personable.

Google logo
Google Oct 30, 2024

Google logo
Google Oct 30, 2024

(Translated by Google) Starting a new stage with Milton āœ… (Original) Empezando una nueva etapa con Milton āœ…

Google logo
Google Oct 30, 2024

Great experience purchasing a used RAV4! Beatriz Estrada made the whole process a pleasure!

Google logo
Google Oct 29, 2024

Frankie Sanchez was excellent on helping purchase my Audi Q5. Thank you Frankie Sanchez, your the best!

Google logo
Google Oct 29, 2024

Google logo
Google Oct 29, 2024

I purchased a 2024 Corolla from this dealership and it was a quick and easy transaction. My sales person was Reakwon Jones, from my initial interest in purchasing a vehicle he sent a video showing me the features of the vehicle and answered all of my questions. Most importantly I recieved transparent pricing via email . I came into the dealership at 7pm and drove away with my new car before they closed at 9pm. Usually it takes all day to buy a car , this was not the case at this dealership. I recieved excellent customer service from my sales person and ...

Google logo
Google Oct 28, 2024

Just purchased a new car and it was quick and easy, salesperson was great. Shout out to Beatriz Estrada

Google logo
Google Oct 28, 2024

Great experience servicing my car. My advisor Nicole was so great at keeping me updated throughout the entire appointment, and was very knowledgeable. 5 star experience.

Google logo
Google Oct 28, 2024

Very friendly service and all out great buying experience.

Google logo
Google Oct 28, 2024

We recently had the pleasure of working with Larry Baldwin, who was the nicest salesman we've ever encountered. He was incredibly knowledgeable and never made us feel pressured. We highly recommend him to anyone interested in buying.

Google logo
Google Oct 28, 2024

Carolyn provided excellent sales services today. Very good job!

Google logo
Google Oct 27, 2024

Frankie Sanchez was so helpful and reassuring with the entire process of purchasing a new car!! Amazing experience thanks to him!