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I had an excellent experience while purchasing a 2021 Toyota Tacoma pickup truck. Marcelino Santos treated me with professionalism and respect. My family has purchased four new vehicles through Marcelino. He always provides great service, product information, and he is not pushy to get the sale done. He provides great after purchase support and is always willing to help.
Everyone from the sales, finance were amazing and very helpful. I love my new to me car. They made buying a car easy. Highly recommend
Michael Brockway Is the best! We have been coming here for many years. When you have a great product and then have a sales man like Mike why go anywhere else!
I love my Toyota family and they have never let me down cant THANK Joe, Caroline Briggs, Jacob Maxfield and Jacob Maged from start to drive away with 2 trucks my experience was made perfect as always- The experience is above top notch and definitely thrive to make the Customer Number 1 and feel like not only a customer but family- Nowhere else I would even consider buying a vehicle from then my Toyota family!!
Very friendly. Excellent staff. The salespersonMichael Abraham. Tok his time to find the right car for me with 5he safety options I wanted. No,pressure to buy. The finance director Tony Batista made sure I had the right deal with a great price and great financing It was a great experience
We bought our 2019 RAV4 in April of 2020 and we came back in April of 2021 because of the customer service we received from Jack during the car buying process. Jack has been such a great help and listened to our needs and wants both times. Jeff helped us while signing our papers and he was just as great! When we bring our car in the be serviced everyone is always so friendly and helpful. Wesley Chapel Toyota has made the car buying experience the best and easiest we’ve ever had and I recommend everyone give them a chance to do ...
Although I’ve replied to numerous requests today regarding my excellent experiences with Wesley Chapel Toyota over the past three years and mentioned specific staff and action that justifies my opinion, I can’t say I’m as impressed with the dealerrater system, as it just reported that it wasn’t able to locate any responses from my listed e-mail since 2018. That’s indeed a shame, because, while I’m very happy with Westley Chapel Toyota, its staff and have become a loyal customer, I cannot provide time for repeating that feedback already provided. Dealerrater could stand a “tune-up” to ...
This dealership has earned my loyalty over the past 3 years from Sales Representative Scooter L. to the various personnel and staff that assist in making the experience with Wesley Chapel Toyota always oriented toward customer service and maximum satisfaction. Service staff MJ, Kevin, and others always strive to keep the customer informed and go the extra mile to make any necessary wait pleasant, rather merely sitting and sniffing car exhausts. The lounge area is spacious, comfortable, and protective. Beverages, TV screens and customer wi-fi are available. Every staff member I've encountered is friendly, helpful and courteous. This is an ...
My wife and I, we feel blessed with the great interest and attention of their employees José Herrada and Alexandra, explaining and answering our questions about our purchase of a 2015 Toyota Sienna. Also the professionalism of David Rivera. Thank you very much for your attention and until the next time. God bless you
Julie was very personable and very helpful. After the day i had shopping around it was great to have interacted with such a nice person.
Super deal. Super sales people. Thanks for a job well done. They we’re very knowledgeable and answer all my questions. I will be a customer fir life.
Jacob went out of his way to please our needs. Very respectful gentleman .The paperwork was quick and easily understood. And I was surprised how quickly the process was.
Hipolito Claudio was very kind and patient with me while I make my selection, I really appreciate that . I love my new Toyota Corolla. I’m happy I decided to get it.
Jack Peck was absolutely the BEST , efficient, knowledgeable and professional! He gets you what you need! if you want to buy a car, you need to ask for JACK!! you will absolutely love him!!
Amazing staff. Very professional, the staff was very polite and friendly. And extremely happy with our new car! These guys/girls are amazing! Definitely recommend a visit.
I had a great experience at Wesley Chapel Toyota. Found the exact car I wanted in tip-top shape at a fair price with excellent customer service and attention-to-detail. I highly recommend this dealership. Thanks Ness Hogarth.
To say that I hate dealing with car sales personnel, would be a gross understatement to say the least. My story started a month before the purchase, after I finally decided what particular vehicle I wanted. I was unable to locate the vehicle here locally and the quotes provided by my local dealers to order one from the factory was thousands above the MSRP. I expanded my search throughout the southeast region of the US. I was welling to drive out of state if I had to purchase this 2021 Tacoma TRD PRO with a manual transmission. Fortunately I located three ...
Why not 5? Well, all was going good until the credit person talked to me. He lost his temper a bit. Not good, but at the end I walked out satisfied. Excellent job by Tino and Shamir as a a sales team.
Natanael Rodrigues is kind, patient and trustworthy. If you are looking for a stress free, honest communication, no hassles and smooth purchase then you need to see Natanael. Thank you!
awesome people to buy from works with you and Zack is amazing and very helpful and makes sure you are comfortable with your purchase and like your ride
The staff at Wesley Chapel Toyota are top notch. I don't how you could do better. I have no problem referring you all to everyone I know.
Came in on a whim to look and see the used trucks but ended up getting a new car. Everyone was great and very helpful! Tino was out salesman and was extremely helpful and not pushy. I’m a customer for life. Thank you for all your help.
Alexandra helped me with all my questions. Very knowledgeable. Always professional and friendly. Ready to understand my needs and offered different options on between. Great asset to Toyota.
I purchased a Tacoma from Alyssa Goldman, she was professional, courtesy, and fun to talk to. She made the experience enjoyable. I would recommend her sales service to anyone! Thank you Alyssa
Had the car I was looking for and they were able to get me to the price I was looking to pay. Overall a great experience. The sales and finance team were all friendly.
It was so easy to purchase our auto with you people and Ness is the greatest. He delivered it to us in St. Pete. and we love it.
MY 2021 Ruby Flare Pearl Highlander XLE with gray interior Kelsey Nash approached me in the showroom on March 8th along with Caleb. I told him I was interested in a Toyota, specifically a Highlander model. Kelsey and Caleb showed and explained all the features of the XLE model with the one on the lot. I took one out for a drive and liked the way it drove and handled. I saw the Ruby Flare Pearl XLE with the gray interior on the showroom floor and decided on that one. A short time later I was the owner of that Highlander ...
I was so appreciative of everyone. I was so shocked when they took all my info and came back with a car outside already waiting on me. I was in tears. They were professional, understanding, and actually listened to me and was able to get me in the type of car I was needing. Zack Mueller was amazing and I would suggest that you request him as your sales man. Thank you to all who had a part in me driving alway in a great car.
Everyone was very pleasant. Though we had to wait awhile, we eventually got service. I was very unhappy today to find that the car does not have a CD player? It is in the book, but not in the car's audio system? Otherwise everything seems good.
Ronald Johnson really helped me to get the car I wanted and in my budget. He was very friendly, knowledgeable, and listened to what kind of vehicle I was looking to buy. He is a great sales professional and I highly recommend him.
Was excelent Service and attention Sevice Dpt Pedro Rico excelent I had more than 8 years with This dealer And I am too happy and satisfaid
Your service representative Roland greeted me and walked me through the process and explained all in a language I understood. Johnny in the shop also explained all in a language I could understand, he also answered my questions. Overall the experience was great.
Everyone one was very nice I had a great experience. Got the vehicle I wanted with very little hassle. I will go back here for my next vehicle purchase and will recommend to my friends.
Kamal was wonderful, he was upfront and honest. The price for what I got was fair. Matt went out of this way to make the deal work. I’m extremely happy and looking forward to coming back for my lifetime of free oil changes. Several other dealerships gave me the run around, kamal gave it to me straight. I appreciate everything!
Kelsey Nash was the best salesman to deal with. He is honest and not pushy at all! If you are looking for a good experience purchasing your vehicle go see him!
Nice people, clean facilities, good inventory, easy process. I would definitely recommend WCT to friends and family. A big thanks to Jose Herrada for his patience and determination while we shopped for a new car that would fit my 6'3" husband comfortably!
I went online to the Wesley Chapel Toyota site and they had a car like my wife wanted. When I went to the dealership to get their quote on the car they had added about $3,700.00 in additional items to their online quote .I gave them an out-the- door price excluding these items and they accepted it. Our overall experience was good. Our sales person Isabel was very helpful. Be prepared with your out-the-door price that you are willing to pay before you walk into the dealership.
Matt Howard and Alex were so helpful and professional. I appreciated their professional follow through. I had talk to other Toyota dealers who were not professional. Call them if you want professional and quick service. Thank you.
Kevin at Wesley chapel Toyota is a awesome service consultant the amenities and facilities are great very professional service. This is n my opinion the #1 dealership in Florida!
I always take my RAV4 to Wesley Chapel Toyota for maintenance and service needs. This time Pedro was my service rep. He was very friendly, efficient and explaining what was being done and what would need attention at a later date.
Kelsey Nash was a great Salesman he took care of us he made us feel well taken care off Perfect gentleman. He answered all of our questions and was willing to work with us what always work with him again in the future
I've been looking for a car for months. Been to two other dealers that literally made my stomach turn with fibs and fees but then I found Wesley chapel Toyota! Buying a car should be fun and an experience you don't regret and that's exactly what I found here. Chris Joseph was really great to meet and work with and he made me very confident about the car and financing, which I believe is rare. Jeff Latham was also part of my car buying team and made signing painless. I will definitely only do this again with ...
I going too Toyota Westley Chapel, the service was awesome, especially Angela she was very professional and she does a great job everytime I come for service, Thankyou..
Kelsey was awesome to work with! I have been considering this vehicle for some time, so was very excited to finally pull the trigger. Kelsey never pressured, and was attentive to the features important to me.
Roland @ Wesley Chapel Toyota is a GREAT Service Manager. Needed insurance repair done and he worked closely with my Insurance company to get my 2021 PRIUS back in tip-top shape with no complaints. Hey, Wesley Chapel Toyota, this guy's a keeper!
Chris was awesome! He addressed any questions and concerns we had and made the entire process very simple. Great service. We will definitely be back!
We had a great experience, excellent customer service skills, to Ernest "Ness" Hogarth Jr. Sales Professional. We loved the experience Ness worked hand by hand through the process. Thank you
Thank you kylie for taking Care everything keep the good work and all the people who work and my Car And Mike for always be theare
Excellent service and personable staff...I know my car is in good hands at WCT and I depend on them to keep my car in tip top condition.
I have had my 2021 Tacoma for a little over a week now and I am impressed with it. It is very comfortable, it has great power, the controls are well placed and it handles wonderfully. Breanna and Paul were fantastic sales people and the finance specialist was fantastic as well. This is our 5th Toyota from Wesley Chapel Toyota and we have no complaints.
If you are looking for great service go to Wesley Chapel Toyota and ask for Chris Joseph. He is honest no nonsense true to his word. Great experience. Will call him again for our next purchase!
Great service..Pedro has excellent customer skill..he knows how to take care clients...I feel very confident and comfortable whit all his advice about my car.
The service was so AWSOME and I really appreciated how quick it was! I thought it would take more than a day! Ursla is very kind, friendly, knowledgeable and was able to quickly get me back on the road. Ursla did a great wonderful job! Thank you very much!
Caroline Briggs went out of her way to help us purchase a new RAV4 Limited. I was not impressed with Matt Howard, he was not forthcoming when we were dealing with him on our initial visit to purchase the RAV4 Limited
Caroluns Briggs is an amazing represenative of the sales department. Caroline is extremely knowledgeable in what the inventory is and the best deal.She is not your typical car salesman meaning not pushing . She listens to your wants and needs. My overall experience was great. Staff greets you where ever you are on the premises by asking do you need help. Once again they dont stalk you. They will direct you for instance i was walking looking for a particular used model they directed me . They offered me a ride ( golf cart ) or walk. A huge plus when you purchase ...
Sales person Kelsey was very professional, attentive to details and very responsive with communication. I bought 2 Toyota Camry SE from him in 1 week.
Awesome service and customer service kelsey Nash was very friendly and answered everything we needed to know and went out of his way to help thank you
Outstanding service at Wesley Chapel Toyota. I trust Roland to give me good advice on how best to care for my Tacoma. He and Johnny gave me excellent areas to focus on for future maintenance, because my truck is 8 years old. I recently moved to Pinellas County, and went to a local Toyota dealer for maintenance ONCE! That experience made me miss Wesley Chapel Toyota. That is why I drive one hour to have my truck serviced at Wesley Chapel Toyota.
Caroline was excellent. She was informative and caring. A very positive experience. Everyone was friendly and helpful. My next experience will be with service department and looking forward to it.
Jack was very helpful in finding the car that was within my budget and was straightforward with negotiating. He made the buying process simple and painless. I have gotten a few cars from this dealership and each experience has been top notch. Go see Jack! He will take care of you
I want to give a huge thank you for our salesman Mr. Kamal Tejwani. We had a very good experience beginning from our friendly greeting to listening to my needs then to the showing our vehicle and explaining all the bells and whistles my car provides. Purchasing a car can be over- whelming and extremely stressful but, not with Kamal. Thank you so very much.
This was my first car buying experience and I was on a very tight budget. Breanna was patient, kind and helped me find the perfect vehicle for my needs and budget. Aiman was also patient and kind as he assisted me with the warranty piece.
these guys was more then happy to help and take on my situatuion very understanding,friendly, and knowledgeable when a salesmans main concern isnt whats in my pocket but whats financially smart for my family and me doors open big shout out to Zachary Mueller and jeff latham these guys make stuff happen and i can garuntee they forsure have a lifetime customer much respect and love to wesley chapel Toyota give these guys a raise!
We had the pleasure of working with Jose the new car manager.He was very professional and took excellent care of us. We will deffinately recommend our friends and family.
Thanks very much to Marselino Santos and Aiman Sabbah for ensuring that our car-buying experience was pleasant and hassle-free. We will definitely recommend Wesley Chapel Toyota to our friends and family.
We felt very welcome and we where treated perfect. Love the amount of cars available to see and pick. They are very up to date on technology
Excelente servicio !!! Shamir es un excelente asesor a la hora de tomar decisiones en la compra de nuestro vehículos y obtener los mejores precios y ventajas
The staff was amazing. We had visited another Toyota dealership in the Tampa Bay area prior that day. We LEFT. So when we arrived at your dealership it was refreshing. It was by far the most pleasant experience of car purchasing. Kelsey Nash, Customer Experience and our salesman was 5 STARS and Jacob Magee, Finance were both amazing. I would recommend them both to everyone we know.
Best Dealership in Florida! Marcelino was very helpful and met all of our needs. Thanks for the great experience! Will definitely recommend to all my friends!
There is no better team than the team at Wesley Chapel Toyota! I’ve worked with Jack Peck for many years and he has assisted my family and myself with many new vehicle purchases. He’s done such a great job for us that I have entrusted him in assisting many of my clients! You Dah Man Jack! I don’t know why he’s not on the list below for rating. It’s probably because he would be a ten star 🌟 review and their system is only set up for five max. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️!!!
I just purchased my second vehicle from this dealership and had a great experience. Kelsey Nash was knowledgeable, easy to work with, professional and very responsive. I would highly recommend him to others looking to purchase a vehicle. He was respectful of my time and very accommodating as well - given the COVID situation, I didn't want to spend much time inside the dealership itself. Kelsey and Victoria (in Finance) worked with me over the phone and had everything ready when I arrived at the dealership. All I had to do was test drive the car and sign the ...
Dealership is always professional and a pleasant experience. Mike Brockway was great to deal with and makes the experience easy and enjoyable. I always recommend Wesley Chapel Toyota and Mike. Just purchased my 3rd vehicle.
If I had to describe the Wesley Chapel Team in just a few words I would start with "patient" progress to creative and move on to informative. ( we knew nothing about leasing). My son needed to replace his current vehicle with one that would make it across the country carrying his German Shepard, two motorcycles and anything else he didn't want the Army to transfer for him. We presented the Wesley Chapel Team with a limited budget, a ridiculous time frame (deploying soon) and the added worry of shipping the vehicle over 3,000 miles to where he is ...
When I’m in the market for any item, I scrutinize from A to Z. The staff and service at Wesley Chapel Toyota is gold star in the industry. Sales Associate Amber Stordahl exemplified excellent service and professionalism. She knew what I wanted and found the vehicle of my choice. It was most comfortable purchasing this vehicle
Joe has been not only my car dealer but my mother’s also. He is an amazing person and a great asset to your company.
The process was easy and fair and the time was not too bad. This is our 5th car from there. I am sure we will be back.
Westley Chapel Toyota what can I say. I had a great experience trading in my vehicle and purchasing a new one. Sales person Amber and finance person Jacob were great. Will purchase from this location in future.
We have been buying cars for over 40 years and this was the best buying experience ever! Joe Cirillo was awesome! What a talented sales guy...he knew everything about the car we were interested in and answered all our questions and guided us through the purchase. Joe's efforts reflect great credit on Wesley Chapel Toyota (WCT) and left us wondering why we would ever consider buying a car anywhere else. We have serviced our vehicles with WCT for years and enjoyed excellent service from Ursla Leota and now we feel we have the complete package! Our compliments to your ...
Purchased an awesome new silver 4Runner. Due to COVID and family medical reasons we did not want to enter the dealership. We made an appointment for a test drive, made the test drive, went home and completed the purchase online. Best car buying experience ever.
I was helped by Nathanial in Sales, Jeff Latham in Finance, and Joe Barba as the Sales Manager. The whole experience trading in my car and leasing a new vehicle was efficient and painless. They took excellent care of me from the time I arrived for my appointment to when I drove my new car off the lot. I'm one happy customer! I highly recommend this dealership and their team.
I would recommend this dealership to any friends and family for the vehicle Purchase/Lease needs as well as servicing needs. Also, what is most impressive about this store is the quality of human beings you are dealing with... they really show that they care about you first before the deal itself! I’ll be going to Wesley Chapel Toyota for as long as I’ll be buying cars! You guys do a phenomenal job guys! Keep up the good work!
I came in for a service with Travis, i mentioned an email regarding Toyota looking for used cars and had many incentives. He in turn put me in touch with Kelsey Nash. Told him about the letter and got me to leave in a 2018 certified Camry. Very kind, patient and knew his inventory. His service was over and above service i have gotten in other instances.
Our experience with Frank and Kelsey has been the picture of a pressure-less car buying experience. They listened, worked with us and in no way were we rushed to make a decision. I will recommend them without reservation and will definitely return for our future car needs.
I highly recommend this dealership! Jacob Maxfield and Jeff Latham were both incredibly friendly, knowledgeable and made a complicated process enjoyable. I have had unpleasant experiences with previous dealerships causing me to have a negative opinion. I needed a new vehicle but was dreading going in because of those past experiences. However, they completely changed my mind! Thank you for all of the help!
Shamir was the best. Very professional and showed a lot of patience with me and my spouse. Never quit on the sale. Bilingual a plus.
Ursala always takes great care of me. She rocks! She is the only reason I take my truck to Wesley Chapel Toyota. She always goes above and beyond. Thank you Ursala🙂
James Markunas helped me find the car I needed and was very knowledgeable and patient with me. He explained everything that I had questions about and even helped me set up features in my new car that I needed assistance with. Highly recommend working with him at this dealership.
I worked with Jack Peck and I did most of the work on the internet. He was great and I won't use anybody else.
Great repeat experience with Marcelino, sales rep. I had been working with him for a few months. He was patient, knowledgeable and kept great communication with me. Got two hybrid cars with good deals.
After 2 days of disappointing car shopping at other dealerships we drove to Wesley Chapel Toyota to check out a car and were met by a great Sales Person - Jacob Maxfield. He was very helpful and wonderful to work with. We wouldn't hesitate to work with Jacob again and will certainly send friends and family to him. Loving our (new) used Infiniti QX60!
We bought a used 2018 Ford F 150 XLT truck from your dealership. Earlier that day I place a 24 hour reserve on a truck from Carvana. After meeting with Jack Peck we decided to purchase from Wesley Chapel Toyota and let the Carvana reserve expire. Jack was extremely professional with his email responses and the truck quote. He even went out of his way to email a video so we could preview the truck before arriving. Jack & his team gave us a great "Black Friday" price and we are very happy with the purchase.
Brea my sales rep was very helpful and friendly always kept in touch with me to help me with thing I needed and will still keep in touch
Great service! Kelsey helped me find my dream car and I was so happy with it. Everybody was so helpful and cheerful. The dealership was also so clean! Thank you