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I recently purchased a 2024 Toyota Tacoma from Wesley Chapel Toyota. Because of the options, I selected, getting the truck was a 5 month process. Caroline Fletcher assisted me every step of the way from the initial order through the final purchase. If you are looking to purchase a vehicle at Wesley Chapel Toyota, request her by name. You won't be disappointed.
I was very impressed with the service of Wesley Chapel Toyota. I was able to get a ride home via Lyft free of charge to wait in the convenience of my own space. With a free ride back. They did not have a part they needed, which took an overnight stay for my car and I was offered a free rental for the evening. Nicole, my service rep, was amazing at helping me retrieve things out of my car for the evening and make sure I was completely satisfied with my Visit and service.
Excellent service. Top notch! Rick... Enough said !!
We shopped for a car recently, and although we did not end up purchasing the car we looked at, we had a great experience while there. If you are shopping for a car at Wesley Chapel Toyota, ask for Reakwon Jones! He is awesome. He was happy to take notes on what kind of car we wanted to see and helped us test-drive those cars. Thank you Reakwon!
Everyoneās time is valuable ,so thank you for getting my tire rotation and oil change done is less than a hour.š
Very friendly and efficient staff.
Frank V. was fabulous! From Lissette to my car mechanic to the wonderful Zachary, who brought my car back to me - Wesley Chapel, Toyota rocks, and I think you all for such great service. Please give everyone who provided me amazing customer service help a raiseāthank you! :-))))
Smooth process start to finish during my 2025 Camry purchase. JP is AMAZING. He is super knowledgeable with the vehicles and financing. The WHOLE team is great! No pressure at all. Go get a car from Wesley Chapel Toyota and tell them Lynn Roca sent you. Go see JP š
The service was excellent as always. The team was friendly and very quick, which is especially nice on a Friday evening. Have a great weekend!
The sales manager Matt and the salesman Matt were both great to work with when you go in ask for them. Also Alex the finance manager was great everyone was easy to work with no high pressure just nice pleasant and casual. Thanks guys
Loved my dealer Jack! Would give my dealer 5 stars! No pressure and was open with negotiations. I felt like I was being taken care of when looking at the car I was interested in. Plus when I ended up buying it, he even moved my Ron John surf shop license plate cover to my new car as well as moving my Disney magnet to the new car because I forgot to take it off my old car. The reason Iām only giving my review 4 stars is because during the negotiation, with another dealer; not Jack, I wasnāt made ...
The Service was good and fast and they were very kind and Professional.
Outstanding customer service and technical work. Rich Kindle in the service department is a star
(Translated by Google) Excellent service from Frankie SĆ”nchez, recommended, it was a pleasure buying the car with him (Original) Excelente atenciĆ³n por parte de Frankie SĆ”nchez, recomendado, fue un placer comprar el auto con el
My service guy was great. But, I was mis-led on my tire service. I was advised that rotation was included with my service purchace. But, when I came in to have them rotated. Shockingly, it was not included.
I would give Alex Ro 6 starsā¦. But they only give me 5. Alex got my vehicle done quick
Jonathan Quiles was very helpful and knowledgeable. He showed us the vehicle we were looking for and explained a lot of the features. My only complaint with this dealership is they preinstall lojack and permacoat on all the vehicles. This was a 2000, non-negotiable fee that is added on to the price. If it is preinstalled then it should be included in the price, right? So whatever price is listed, add that 2k and see if the vehicle is still worth it. That part felt very slimy.
I just wanted to take a moment to express my gratitude for the exceptional service I received at Wesley Chapel Toyota. Mason went above and beyond to accommodate me, even though I was feeling incredibly stressed. His kindness made a real difference, and I truly appreciate it. Thank you.
Oil change, filter, tire rotation. All maintenance checks done. Bought a new battery with lifetime warranty, Cabin filter, and AC refresh
Excellent service
Everyone was helpful and professional.. very good experience
I had my 5K service done here, and it was the best experience so far. While they serviced my car, they arranged a ride for me to the outlet mall. They even texted me a video update on the vehicle. I highly recommend this dealership to all Toyota ownersāvery focused on customer service.
If you're looking to buy a new or used go see Caroline Fletcher she was great to work with. If I had to do it all over again I would be going back to her.
Car maintenance and customer service are always the best!
Great service! š
We just had another great experience with Wesley Chapel Toyota. Scooter Lavancher found the exact truck that I was looking for and had it ready to show and drive before we arrived 30 minutes later. He worked a perfect deal with us and the process was ridiculously easy - exactly as he did when I took my son there to buy his first car 4 years ago. Scott and everyone Iāve encountered there have been awesome to work with, professional and knowledgeable. Simply the best!
Was greeted and attended to quickly and with a nice attitude. Mason ( the service person) was polite and attentive. I made an appointment and was in and out within one hour.
My Prius was towed to Wesley Chapel Toyota with a major mechanical issue early Labor morning. I was on the road home from Upstate New York to St. Pete, so a bit stranded. My service rep, Joseph DiDio, saw to it that the problem was quickly diagnosed and my options laid out. He made sure that my extended warranty was activated and applied and that the top mechanic on site tended to my challenging repair. Couldnāt be happier with my experience.
Kept me updated on the progress and no surprises!
(Translated by Google) I am here to say many thanks to Beatriz and Alex the financier. Thank you for your help and the moment I have people who need cars, I will immediately send them to Beatriz. Thank you for your professionalism (Original) Estoy aquĆ para dar muchas gracias a Beatriz y Alex el financiero. Gracias por su ayuda y en el momento que tenga personas que necesiten carros, inmediatamente se lo enviarĆ© a Beatriz. Gracias por su profesionalismo
Simon was great to work with! Everything went smoothly and couldn't have had a better experience!
Staci was excellent to work with. She was a great listener to what was important to us in our next car and worked with the dealership to help negotiate a win-win deal that resulted in our new car! Great car buying experience with Toyota Wesley Chapel.
Iāve been wanting a dark green Sienna ever since they hit the market in 2020, but the new price was too much for us. We inquired at Wesley Chapel Toyota a few months ago about it, and Jorge remembered what we were looking for and contacted us when a nice used one came in. It was exactly what we were looking for at a good price. Very happy with this purchase and the service we received. Zach was also great helping us out with all the financing options.
Shout out to Joe Knispel. He was able to get my tire patched on an extremely busy Saturday. Gave me a cliff bar out of his backpack so I would not starve while I waited for my 4 Runner! Great experience and service today!
Perfect service, Frankie is so professional and he helped me a lot!!
Reakwon Jones went above and beyond to help us get our new car. He is very knowledgeable with the Toyota options and helped us make our decision. He was very patient with me and all my questions. This is our second time purchasing from them. I would recommend Reakwon Jones and Wesley Chapel Toyota to anyone looking for a smooth buying experience!
I recently purchased a car from Frankie Sanchez, and I couldnāt be more satisfied with the experience! From the moment I stepped onto the lot, Frankie was attentive, knowledgeable, and never pushy. He made sure to understand my needs and helped me find the perfect vehicle that fit both my budget and preferences. The whole process was smooth, transparent, and stress-free. Frankie went above and beyond to ensure I was happy with my purchase, even following up after the sale to make sure everything was going well. If youāre looking for a trustworthy, professional, and friendly salesperson, I ...
I just can't say enough about our Salesperson Reakwon Jones. Everything went smoothly and he went above and beyond! If you need a car or truck, do yourself a favor and check out Wesley Chapel Toyota and make sure you ask for Reakwon! On another note, the lengthy paper signing in Financials was on point and a breeze with David Rivera (Go Eagles)!
My experience was absolutely great Jonathon Quiles was very helpful and professional with assisting me through my process also was ver informative and upfront about the vehicle
Jonathan Quiles was our salesman. What a He went above and beyond to make our experience at Wesley Chapel Toyota a great one. Thank you Jonathan.
All was great. They are very responsible and helpful
Such an easy and friendly experience. Everyone was very helpful and knowledgeable. The easiest car buying experience thus far!
We just recently purchased a 2024 RAV4 Hybrid from Wesley Chapel Toyota. We had a great experience and Jack Peck helped us go home with the vehicle we wanted. Jack was very knowledgeable and the negotiation was quick, straight forward, and pain-free. This is the second time we've purchased a car from this dealership and have used them frequently before for our previous car's maintenance service. Their service is always excellent. We highly recommend Wesley Chapel Toyota.
(Translated by Google) Excellent treatment and very good service, always friendly and attentive and Best of all, it helps you find what you are really looking for, thank you very much. (Original) Excelente trato y muy buen servicio siempre amable y atentos y lo Mejor de todo te ayuda a buscar lo que realmente buscas gracias muy agradecida
I was there for less then an hour for my first 5,000 miles oil change. And my service advisor was super nice and on top of everything.
Buying a car from this dealer was an unexpectedly great experience. There was no pressure from either Sergio Rosa, the sales person, or the manager Mark. We thought we got a good deal and absolutely love our new Venza
Jonathan quails was great very knowledgeable , polite and friendly also very helpful
We were shown a car by Ari Ayes. He did an excellent job getting us the financing that we asked for with a really strict budget. He was very professional and a pleasure to work with. Buying a car sucks, but he did an amazing job at making it an enjoyable experience. Definitely go see Ari Ayes if you need a car.
This is my 4th visit for various reasons. By far the most pleasant, and quickest. Alex did a nice job.
Had a great experience, I found a truck online and called. They put it aside while I was in route and took a test drive. Luisfer was great to work with! We will be doing business in the future. Eddie
Andy was my car salesman and he was phenomenal. He listened to my wants and needs and got us in and out fast and efficiently. Highly recommended. I love my new vehicle!!
Sergio got me a great deal on the vehicle I wanted. No pressure very professional and knowledgeable. Highly recommend him.
Frankie Sanchez was great and friendly!
Frankie Sanchez was great! He was really helpful and took time to work with me and get me the deal I needed.
I wish there were more sales reps like Jonathan Quiles. Nothing but outstanding service throughout the process. I am the first one to admit that I am picky, impatient, and hard to satisfy, but Jonathan stuck with me and kept on trying to help me find what I wanted regardless of my stubbornness. What I appreciate in an expert salesman, being one myself, is tenaciousness. Johnathan has plenty of it. Even when I gave up, he did not, and kept on sending helpful suggestions my way. Kudos to you, Jonathan, five stars all the way!
Reakwon and Jeff were OUTSTANDING! No BS they showed us what we wanted, then showed us vehicles similar to what we wanted. We selected one made a deal and we were out the door! I am not a fan of car sales but this was painless and I HIGHLY recommend these guys!
All the staff were of great help and they gave me excellent attention10/10
Damian was great A++++
Jonathan Quiles is greatly appreciated. I was taken care of you professionally and with the upmost care. Thank you we need more of that out here!!
My experience with Beatriz was excellent, with her experience she gave me all the information necessary to make my purchase pleasant! 5 š!!
working with jonathan quiles in sales was a pleasure and i would recommend him to all family and friends it was such an easy experience !! 10/10
Had a great experience honestly. They were very professional, courteous to my family, and overall respectful. A special thanks to Frankie Sanchez and Alex Castillo for taking care of us.
I worked with Jorge on putting on purchasing a new 2025 Toyota Camry, and he really exemplifies the meaning of customer service. He made sure to walk me through the entire process, while showing me the vehicle in great detail and made the process as smooth and fast as possible. His professionalism and attention to detail spoke to the culture that has been built at this dealership and I would definitely recommend others to purchase a vehicle from this dealership.
Frankie Sanchez was our sales person. He was amazing. He helped us understand all the process and to get a great deal purchasing our vehicle. I highly recommend him.
My sales person, Scooter was very professional and helpful throughout the entire purchasing process. Our family has ourchased 6 vehicles from him this year and look forward to our next purchase with him. We are completely satisfied and itās refreshing to work with someone that truly cares about the purchasing experience and not just the money
(Translated by Google) The service was excellent, Miss Estefany was very attentive, she helped me a lot, I left very pleased. (Original) La atenciĆ³n fue excelente la seƱorita estefany fue muy atenta me ayudĆ³ muchĆsimo salĆ muy complacido
Ness at Wesley Chapel Toyota was fantastic! He was friendly, knowledgeable, and made sure all my questions were answered. Even though I didnāt buy a car, he treated me with respect and made my visit worthwhile. Highly recommend!
I must say I had a pleasurable car buying experience at Wesley Chapel Toyota yesterday. Car buying for me has never been pleasurable and as a single woman I always fear being taken advantage of by salespeople. I went to the dealership knowing the car payment I would be able to afford and was not willing to budge. Jorge Ducos was friendly and easy to talk to. The numbers he originally came back with were more than I could afford and I was clear about that and was ready to walk. He went back and was able to negotiate to ...
They didn't fill my windshield wiper fluid but my rep was nice š
I got into my car only to find out my battery was dead, I had a friend give me a jump and I headed straight to Toyota. I pulled into the service area where I was greeted by a employee who asked me what was the problem. I explained my situation and he told me if that in fact was the problem that he would get it checked out by a mechanic and they were very busy at the time. Well to make a long story short they replaced the battery which by the way was under warranty , so it ...
Kush is a great salesman! No pressure and he helped me to make the best car choice for me.
service was fantastic! everyone was so friendly and sweet. we 1000% would recommend buying a car here. ask for Mahmood Sheikh because he is honestly the best of the best.
Iāve actually known Scooter since his days at Saturn. We have bought two vehicles with him at Toyota over the last few years and would never go anywhere else. I feel like he is honest and gets us the best car for the money. Both purchases have been painless and you actually leave feeling like you had a great experience and were not taken to the cleaners. If youāre looking for a great car and a salesman you can trust go see Scooter.
Had an emergency and was 1/2 mile away in the interstate. Was taken care of and would return again
š¤©āāāāāJonathan Quiles, Kelsey Nash, and the entire Toyota team, gets an excellent review from the Zintl family. Wesley Chapel Toyota has an exceptional staff that makes purchasing a vehicle very easy. Theyāre friendly, professional, knowledgeable of their vehicles, and attention to details are above and beyond most dealerships that we have visited this past year. We are happy to announce that we have joined the Wesley Chapel Toyota family, and are happy to share this review for anyone who is seriously looking for a great vehicle, and professional service, look no further.
Frankie Sanchez is a great sales person, he explains everything and make sure you are taking care of. Highly recommend him.
I had the pleasure of working with Scooter to purchase my beautiful Venza. He was kind, patient and very knowledgeable. He made a difficult process very easy for me and I would highly recommend him to anyone looking for a Toyota. I drove almost an hour to do business with him and I would do it again gladly. Thank you, Scooter.