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My whole out of state car buying experience with Ben Glass, Jeff Latham and Jad and their team was awesome. We received our 2019 Caddy XT4 last Tuesday {very fast delivery). I was a bit nervous, purchasing a vehicle without physically being there to inspect it or test driving. After receipt, the vehicle was found extremely clean and detailed. All options and accessories worked flawlessly with ZERO issues. Their pictures and descriptions of the vehicle were spot on. The sales team and finance dept. were informative, professional and offered me outstanding personal attention that was a crucial part of why we ...
Kush Patel and the finance depart did an amazing job getting me into a new vehicle after an accident. They made the process seamless and quick. They helped me find a car with everything I was looking for and within my budget. They were even able to get my monthly payments close to what I was paying before. They went above and beyond. I would highly suggest choosing them the next time you are in the market for a vehicle!!
We recently purchased a GX80 and had an interesting, but overall satisfactory experience. Let's just say that the finance department could use some oversight to put it lightly. Hence, our "average" rating for the financing process. It would have been "very poor" if not for Woody sitting down and listening to our grievances and quickly resolving them. To any potential customers, I would suggest making sure that you thoroughly review what you are being charged instead of verbally listening to what they may be telling you. Read what you are signing. If they say "...
We recently purchased a 2023 Camry from Wesley Chaple Toyota. Our salesman, Johnathan Alvarez was a pleasure to work with. He answered our on line inquiry and stayed with us through the entire process. He was very knowledgeable and professional. The entire process at Wesley Chapel Toyota went very smoothly. Thank you Johnathan.
We went to Toyota today and worked with Kelsey Nash. I never write reviews but his service was outstanding. He was extremely patient with us and fully supported us with finding the best deal. It’s always a great feeling when you are working with someone that you know has your best interest in mind. Highly recommend going to him whenever looking for a Toyota.
Jeffery Latham is the man. He was very patient in our negotiation process and he was able to get the best price as well as the best trade in value for my old car. Couldn’t be happier with my purchase.
My experience with Wesley Toyota is great, very professional and customer centric sales executives. Alexandra Cohn it would be greatly appreciated!
Was taken very good care of by Brittney she is great at taking care of her customers!!! Service department is vey professional. Thank you!!
Jeff Latham what a genuine caring professional individual. Jeff made the whole sales experience quickly and the transition of purchase seem less. He went above and beyond to ensure that he was available if I had any questions, which I did. He introduced himself at the very start via a video, which I thought was unique and after says provided me a cell number to text him with any questions about the RAV4. If you are in need of purchasing your next vehicle. You won’t go wrong contacting Jeff. Experience the sale without the hassle and you will enjoy ...
Toyota of Wesley Chapel has always taken care of my needs. My service advisor Maddie was awesome, she took care of what I needed done. She was phenomenal to deal with.
Always a pleasure at Wesley Chapel Toyota. Jeff Latham and his team are great! I wouldn't go anywhere else.
Recent service went well. Richard was courteous and helpful. Over all was positive experience and service was good.
Ness was outstanding to work with. He was helpful in helping me understand the features of my new car.
It was a great experience. Jeff Latham was a great sales person. Would buy another car from dealer
Richard was friendly and polite. He informed me of suggested maintenance that was required when the mileage reached a certain point and gave me an estimate of the cost. He also informed me of what maintenance would be needed at my next routine maintenance visit after the repairs were completed.
Shannon took good care of us when I took our Toyota Sienna in to have service work done. She was very respectful and very easy to work with. Thanks again Shannon for doing a great job for us.
All I can say it’s thanks for the great service and the high quality of the job thanks to joe and Adam you guys are the best.
My service technician, Brittany, handled and processed my service needs for my 2015 Camry with excellence and professionalism. I am a returning and content owner of a great vehicle purchased and always serviced at this terrific dealership.
Just purchased a vehicle with them. Our salesman Hipolito Claudio was great, patient, knowledgeable and friendly.
It was a fast and easy process thanks to Alaxandra Cohn and her determination to get me into a vehicle. I will definitely recommend friends and family to come and purchase from this location. THANK YOU!!
Travis was informative and helpful during the servicing of my 2015 Toyota Tundra on last week
Caleb H took his time and made sure I got exactly what I was looking for. He had a long list of needs to find the perfect suv for me. Thank you 😊
Felipe kept me informed well on my new truck. He made the processes went smoothly. You’re da best, Felipe
Perfect service, perfect car buying experience, especially Miraliz Quinones, she is the best sales, helped me a lot, I came from SC to buy a car here, made me feel worthy of the trip ！！！！
Alexandra Cohn, sell person, was amazing! She made the process smooth and easy. I encountered a hiccup but she was "johnnie on the spot" and resolved the issue quickly. If ever I'm in the market for a vehicle again, Wesley Chapel Toyota is the dealership and Alexandra Cohn is the sell-person.
Brittney, service advisor, is always keeping me very well informed on what I need to do to keep my Camry 2019 as well as my Solara 2008 in tip top condition. My experience with Brittney is so amazing and professional. I'll be back and thank you!
John I., in the service department, was so efficient, professional and friendly. He helped getting our vehicle serviced quickly.
I have been taking my car in for scheduled maintenance since 2018. I always leave satisfied with their customer service and quality service. Just recently My car tires needed air. I was told to bring it in as soon as possible that day. When I arrived I realized that in a few days my car is scheduled for service. Rather than having to come back, Brittney made it possible for my car to serviced the same day. She was friendly, professional, competent and gave me the impression that she genuinely likes her job. I am always pleased with the service I ...
Purchased my Rav 4 new from this dealership in 2016. The car has never been anywhere else for service because I know that I can count on them to do routine maintenance and repairs correctly the first time. I drive a lot and my car now has 172,000 miles and still runs like new. Rick was my service person and he was attentive and professional. The only negative aspect of service there is the amount of time it takes to get a simple oil change. That needs to take less time.
Joe and Carlos made buying a new 2023 Rav 4 Hybrid so smooth!! I definitely would recommend Wesley Chapel Toyota for anyone looking to buy a car!
My experience was quick and painless thanks to Felipe. He is a top sales person. This was my first ever purchase and many can know how stressful that can be, he made me feel comfortable and satisfied with my purchase. He should be the face for your dealership for first time buyers. He is easy go and communicates well!
I've been coming here for years and the service has always been excellent. Particularly today, the service manager, Rick Davis was amazing. Highly recommend.
Excellent customer service from the entire team. Alexandra Cohn, my sales rep, did an amazing job! I can't stress enough how great the entire team was in making my experience a memorable one. I highly recommend this dealership for your next car purchase.
I bought a new Tacoma at WC Toyota this week, and Christine Alba was my sales rep. She was awesome ! Christine is very customer focused - great communication, truly wants to make sure the customer is happy. She did right by me ! If you need a new vehicle, go see Christine - she will take great care of you !
Excellent service. No pressure atmosphere. Christine Alba was knowledgeable, very friendly and very attentive. We had a excellent experience!
Amare, went the extra mile on our complicated situation as well as the sales manager. Second time buying from Wesley Chapel Toyota, won't be the last.
My service advisor, Rich, was awesome! Kept me informed (via text) throughout the appointment… and has a fun sense of humor! Thanks Rich! You made the dreaded “car maintenance visit” ALMOST fun! (ALMOST)😉 See you at 45k miles! Sharon K
The Service Advisor at Wesley Chapel Toyota, Richard was knowledgeable, courteous and highly professional; from beginning to end, I felt welcome, trusted and pleased.
Ask for Felipe Santiago, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service!!
The service advisor at Wesley Chapel Toyota, Brittney, was knowledgeable, courtesy, truly professional and very helpful in coordinating warranty work that required ordering parts for my Camry 2019. She supported and provided me with a rental vehicle so I could do my daily routine. Finally, I trust her honesty which is a big thing! I highly recommend Brittney. Thanks and may you enjoy a bountiful Thanksgiving Day!
Great dealership to work with. Got in touch with Jeff at Toyota, I loved my experience from the first day to now. Highly recommend them!
I was assisted through all my process by HC very knowledgeable, very honest and over all very understanding with my needs. He went above and beyond for us. Very satisfied 100%
Kush Patel made our first new car buying experience a great one . Explained everything to me even though I had dozens of questions. Great guy will definitely be doing business again. The dealership itself was very nice and extremely cool vibes . Thanks KUSH
Shannon my adviser gave me warm greeting and discuss my car history service and advise time to replace my air filter, Well done Shannon
I recently purchased a new Corolla from Wesley Chapel Toyota—I love my new car! Jeffrey Latham is a great salesman —he made the whole experience seamless and worked hard to get me in the car I truly wanted!:)
Paul Flockhart was awesome to work with and very helpful in every step of the decision and purchase of my new RAV 4 Hybrid. The combination of features was impossible to find where I live and Paul let me know immediately when one was allocated to Wesley Chapel Toyota.I highly recommend this wonderful dealer.
We got our highlander limited couldn’t be more elated. Jeffery Latham was the sales consultant who helped us and he was absolutely amazing. He took so much time helping us choose the vehicle and informing me about everything in the car. He made the sale go incredibly smooth and answered every question we had. Thank you Jeff.
Alexandra la mejor vendedora me ayudó mucho con mi compra . Todos muy amables te contestan cualquier pregunta
Kush Patel, was a great salesman, he was personable, friendly, and knowledgeable. Got me a good deal with my 2022 Rav 4
I am a first time buyer and had the pleasure of being attended by Sales Professional Alexis Rodriguez. She made the process very smooth and made me feel secure and comfortable with my very first purchase. Any doubt or concern that I had she made sure to clarify for me with no rushes or hassles. She definitely fights for her customers to get the best possible deal and to feel completely confident in the purchase. Overall the dealership as a whole has a very welcoming atmosphere and everyone is there to help and make sure the customers get excellent service, ...
Donnie Smith in service was very helpful. He was very professional and got my car back to me in a timely manner. Matt (the experienced one) was also very helpful.
Christine Alba, our wonderful sales representative was really awesome. My husband and I came into Wesley Chapel Toyota looking for a new Camry. We have never owned a Toyota, but loved the look. Christine showed us every Camry in the place, but we were looking for one with a 6 cylinder. She said that she would look at the cars in transit to their dealer and let us know if there was anything that we might like. Before we made it home from Wesley Chapel Toyota, Christine called and said they had a 2023 Camry TRD with 6 cylinder in transit to them, ...
I have owned my toyota now for 14 months. The service department has been excellent at each step of the journey. I credit my experience to Mr. Anthony Rodriguez. His attention to detail and customer service is peerless!
Viviana Abreu was amazing and . She kept in touch with me through the whole process and after seal too so I recommended to all my friends to go to Viviana to help them and make it easy
Viviana Abreu was amazing during my entire dealership experience. She kept in touch with me through the whole process. If you are looking to buy a car I would highly recommend using her!!
Caleb did an amazing job and was extremely professional during the sale. So Glad I can went through him!
Lisa was awesome and kept me up to date throughout my service. Never disappointed. Thank you
Outstanding service and attention thanks Travis. Super job I will be back soon Again thanks !!!
The service techs really take care of their people they are knowledgeable and courteous.. If you are unable to wait for your vehicle they will take you home and then pick you up when your vehicle is ready
Everyone I dealt with in the process of buying my new Corolla were awesome; but a big thank you to Alexis for working so hard to help me get my new car. If you’re looking for a new or used ride this is the place to go and ask for Alexis, you won’t be disappointed.
I worked with Jason Park and found the buying experience to be exceptional. He was extremely knowledgeable and informative. The finance manager Waseam Khalaf didn’t try to push the extended warranties. I really appreciated that. Very highly recommend Jason if interested in buying a car. I know you would be highly satisfied with your experience.
I worked with Miraliz Quinones, the Wesley Chapel Toyota dealership internet salesperson. She found a truck for me, matching my preferred specs. She provided exceptional service, as well as the other staff members at WCT.
Sales person Alexandra Cohn was a pleasure to work with! She helped me to find an appropriate vehicle, she did a great job. But the finance department was very bad.
I have been using Travis Bell as my service advisor, I highly recommend him, he is thorough and takes is time to go over the vehicle, as well answer any questions. Thank you Travis Larry Gunsher
Would highly recommend Travis at Wesley Chapel Toyota. Very professional and very helpful, great prices. Very knowledgeable, trustworthy, great technicians.. Highly recommend without hesitation. Will definitely continue on coming back.
Jeffery Latham was awesome very great salesman he made sure i could get the best deal with any car i looked at and im very happy with the car i have
Sales Caleb Huff he gets kidded about his size ,If you pick him he stands Tall and will do a amazing deal for you before the deal and after,made deal while vehicle was in transit !!! They owed me some parts and 2 days after getting home to Jacksonville, parts arrived,Caleb is a class act and can't leave out Finance , was a pleasure to work with , was tired from drive but overall it was worth dealing with Wesley Chapel . People are A-1 in my book!! Thanks for everything Clifford ABSHIRE,
Ness Hogarth JR Was our salesmen. Came in late on Sunday evening and he didn’t rush us, was honest, knowledgeable and helped us in any way we needed. The tack on fees are frustrating but overall a great experience.
Ness Hogarth JR of Wesley Chapel Toyota was a pleasure to work with. He was very personable and put a lot of care in helping me through the purchase process. I am 48, and this is the first brand new vehicle I have ever purchased. I’m glad I purchased it from Wesley Chapel Toyota, and I’m glad that Ness was the key anchor in that experience.
Wesley Chapel Toyota Service is exceptional. Same service rep multiple visits. They know you and your vehicle. Make sure you get great service, best deals and all the coupons you are entitled to. Great waiting area. I have had had ONLY Toyotas since 1980s. Best cars and people and facilities
Was in need of a car, ended up at the "truck center" which is apparently overflow for WC Toyota. My sales rep was Julie Marie Keller-Pereira, she was very pleasant, very nice, and pretty low-pressure as far as car sales go. Overall, having done research before visiting, I had a fairly positive experience, and Julie definitely helped to take away some of the stress that comes with buying a car. I don't know about the dealership on whole, but I would recommend Julie for sure.
Both Caleb Huff and Matt Howard were great. I walked away feeling like I got a great deal. They were very helpful and fair.
Outstanding! Lisa was incredibly helpful and pleasant! Our car was checked out and finished very quickly.
A place to go for your oil change or any other word that your Toyota needs thank you Carlos for taking care of me yesterday for my oil change and I’ll see you soon! Keep up the good work Wesley Chapel Toyota
My service representative, Carlos, was friendly, helpful and very professional, thank you for your assistance. Melissa Cruz
KUSH PATEL was my amazing sales person who took care of me today. He really does care and appreciate his customers! He took the time to show me all my options and went in depth on all the features of the cars. He never pressured me to buy something I didn’t want! He really does know his job inside and out. I was not expecting to purchase a car today, but his knowledge, professionalism, caring and amazing attitude changed my mind. Buy a car is a scary process, but he really did make my experience at Wesley Chapel Toyota ...
If you are in the market for a new car, go see Michael Brockway, Sales Consultant, at Wesley Chapel Toyota. Truly a 5-star experience working with Mike! My 2004 Toyota Camry finally bit the dust and had to be towed into the dealership. Rick Davis, Service Representative, had accommodated the emergency admirably, but when the problem was finally diagnosed, I just couldn’t justify the repair cost. So, in a desperate situation and after a stressful week of uncertainty on the service side, I said “send me a sales consultant”. In walked Mike with his friendly personality and a mountain of ...
A big thank you to Tony Calderon and all of the team members of Wesley Chapel Toyota for helping me with my new purchase of the GR86. Thank you everyone for your hard work!
Arianna Sheeder was professional, knowledgeable and very easy to talk to. I will definitely be back.
I always have a great experience when I come here. The sales team is top notch and are great to work with. Adam was super polite and was able to get me into a newer vehicle with a quick turn around time. Jeff is always great to work with and got my mobile device connected and showed me all of the features of the new car. Brandon was fairly new to the finance department but got us in and out very quickly. Thanks again guys for another great experience!
Caleb Huff my salesman was a pleasure to work with. I had so many issues since I bought a used car and he was always ready to help me in any way.
This dealership is excellent they are the best .mechanics are great I have had no problem.
Have used dealer for the last 10 years very professional, honest and excellent customer service